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Customer Feedback and Testimonials About Australia & New Zealand and Our Australia & New Zealand Travel Advisors
-------------------------------------------------------------------------------- Testimonial about Paul Breen, Hawaii, Domestic Australia, New Zealand, Asia Specialist: New Zealand, Christchurch, Queenstown Dear Paul, Please forgive my tardiness in getting back to you about our trip. It seems I have been on whirlwind since touching down back in LA. Simply put, the trip was great. The hiccup in the Sydney to NZ flight was soon forgotten and all of the other arrangements went off like clockwork. The weather was extremely cooperative and we have almost 1000 pictures to prove it. In the future, if you have a client that is interested, I would recommend at least investigating upgrading to the Millenium hotels in Christchurch, Queenstown and Auckland. If not too much more, they seemed better located and a little nicer. If I were to do it all over, personally, I would skip Rotorua. I have sent your info to anyone who has or will ask who we used to make the arrangements. Thanks for your efforts in making a much enjoyed and long to be remembered vacation. We've already starting talking about going to South America in 2011. What do you know about Argentina, Chile and Brazil? Regards, Steve -------------------------------------------------------------------------------- Testimonial about Sharon Walters, Europe, Australia, Exotic Vacation Specialist: Australia, Sydney, Ayers Rock
Dear Sharon
hello from Sydney. Our trip to the "Outback" was great! Everything went exactly as planned. One evening we went out into the desert overlooking Ayers Rock. We were greeted with champagne, appetizers and a wonderful dinner. We had an exceptionally great time. The sun setting over such an amazing landmark, the endless stars - well you just had to be there. Instead of flying to Alice Springs our next stop, we took the bus. It was a six hour trip across the outback and gave us a great chance to see what people deal with living out here. One cattle station can be 100,000 acres. The land was extremely desolate. Alice Springs was a shock since we expected a one street town with nothing but a few bars. Drank a bunch of various beers at local bars, taught a young French bartender how to make a Manhattan, ate local food and had a great time. Lots of cowboy stuff in the stores and the people were great. Also met in the AM and went out to an Aboriginal territory for a educational lecture on the history and life of the indigenous peoples, met a few - they really are unique. Hard to believe they've lived here for 40,000 years. We'll fill you in more on that subject when we get home. Private name -------------------------------------------------------------------------------- Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist: Australia,
Dear Nancy,
We just returned from our trip to Australia. We absolutely loved it!!! You did an incredible job of making all the arrangements. Everything was perfect!! In fact, the rooms were better than we anticipated. Had we been aware that we had washers and driers in the units, we would have packed in carry-ons rather than lugging full-sized suitcases. Well, we'll know better next time!
Thanks a million for all your excellent help. Delron -------------------------------------------------------------------------------- Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist: Australia, Sydney
Nancy,
Brett and I had a fantastic vacation in Australia thanks to your wonderful suggestions for places to stay and access to upgrades. We loved the location and club amenities of the Intercontinental Sydney. Sydney is a city we felt right at home with and left wanting time to see and do more. Capella on Lord Howe was a real treat. We loved the island lifestyle so much we want to go back next year!
We also had a fabulous experience with Sally and her team at Walkabout Park. Going behind the scenes to interact one-on-one with the dingos, wombat, koalas (got to witness a pouch check for 2 pregnant koalas), kangaroos, emus, and more animals was a highlight of our trip. The Walkabout sanctuary gave us an authentic bush setting (with interesting aboriginal sites and artifacts) where we could get close with the animals. I highly recommend a visit to Walkabout Park.
Thanks again,
Jennifer -------------------------------------------------------------------------------- Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist: Australia Hi Nancy: wonderful trip, many amazing adventures. Kangeroo Island was fantastic...saw myriad wildlife and loved Correa Corners....recommend it to everyone. All the hotels you chose were fine, also. We loved Sydney, and had a wonderful, eventful cruise. Thanks again for your superb job...we really had a wonderful time and your hard work made it very easy. Thanks again...I'll recommend you to anyone traveling in that direction! Beth & David -------------------------------------------------------------------------------- Testimonial about Kristi Fletcher Australia, New Zealand, Asia Specialist: Australia
Hi Kristi,
G'day! We had a wonderful time- no snags--glad we had our free days to explore-met some wonderful people and even met up with a long lost cousin.. The live aboard dive trip is a must for any scuba diver. The ecotours were incredible. If you have the choice in the future to book for someone- use them over the australian pacific or the other tour lines-- the hotels were great- the only one I would not stay at again was the Ibis ( our room was clean and ready when we got there, -so no problems- just very small w/ no amenities to speak of and the Novotel was right next door for the same $$). We want to go to New Zeland next ( 2 weeks ) - will get in touch when we are ready ( want to fly over and rent a camper van for a week on each island - everyone we met said that is a must do to see it properly.. Thanks again. BJ & Rick Grimshaw -------------------------------------------------------------------------------- Testimonial about Malinda Murry, Tahiti, Australia, Fiji Islands Specialist: Australia, Rainforest, Outback
Dear Melinda,
Several weeks have passed since we returned from our trip Downunder and I still find myself thinking about the wonderful experience we had. Working with someone who has such first-hand knowledge of Australia was invaluable, and you really succeeded in tailoring this trip so it was perfect for my family. I enjoyed our telephone conversations and could tell that you really got a feel for the kind of experience we were looking for.
The preliminary itineraries you sent, with their detailed descriptions, were so helpful in planning which areas and attractions we would enjoy. All of your suggestions, from the optimum amount of time in each location, to which tours and day trips would be worthwhile, were right on the money. When we received our finalized itinerary my husband and I felt that every detail had been taken care of and we didn't need to worry about a thing!
We loved the variety of going from the city to the Outback to the Rainforest, and the accommodations in each area were wonderful. My kids thought the Sydney Bridgeclimb was the coolest, and they absolutely loved the Australian wildlife! You really went the extra mile by arranging the private tour of Alice Springs to make our long layover there interesting and enjoyable.
These days traveling can be hectic and even stressful, but this trip was so well planned and executed - it was a true vacation. Ross and I look forward to working with you again to plan another fabulous adventure. Thanks for everything!
Yours Truly,
Ross, Vicki Cohen and Family -------------------------------------------------------------------------------- Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist: Australia
Nancy,
Sorry this note has taken so long, but we just got back from our family vacation. We got your lovely note. The girls had a blast on their Australia trip. Everything ran smoothly and the hotels were convenient and beautiful. The girls did not run into any trouble. All the activities were great fun. They loved the river rafting and the dive boat the most. Thank you for putting this incredible trip together for the girls. I have told many people, when they ask, about Travelwizard and what a wonderful job you have done.
Thank you again,
Dorothy -------------------------------------------------------------------------------- Testimonial about Nancy Neiman, Tahiti, Australia, Fiji Islands Specialist: Australia Hi Nancy, I just wanted to write you quickly and say a BIG THANK YOU for all your help setting up the trip in Australia. It was tremendous and everything not only went extremely smoothly but the hotel, restaurants, sea plane excursion, sightseeing and the stay at Byron Bay were all FABULOUS!!! We can’t thank you enough for your help. Thanks again, Rich -------------------------------------------------------------------------------- Testimonial to Michael St. Jovite: Australia, New Zealand, Dubai, Malvives, South Pacific Specialist: Australia
Dear Michael-
Thanks for the welcome home message. The trip was absolutely amazing and the weather perfect in Melbourne and Sydney...Cairns rained but it is their rainy season. The hotels were great with views of the water in Cairns and the harbour in Sydney. I walked about 7-10 miles a day and loved it. Used the gym daily in Sydney and got to both Manly and Bondi beaches as well. The hotel transfers were great and on time and very friendly and helpful. Both hotels were helpful and in Sydney they even printed out bus and train numbers and locations for some of my personal sight seeing. The Coast Golf course was beautiful in Botany Bay with a fantastic view of the water and amazing coastline. They provided rental clubs that worked and I decided to walk the course. Had a fantastic round shooting an 84!!! The people were great and it was about a 50 minute bus ride each way to the course but well worth the experience. We also took the day long trip in Melbourne to see the little penguins at night, short train ride, and even to a farm where you could feed the calves, watch a sheep being sheered, watch sheep herding with shelties, feed emus, and more. It was a great day trip where I went with one of my colleagues from the US.
All of your recommendations were great although I probably could have stopped on the day trip of Sydney after the morning tour and the cruise and gotten a good flavor of Sydney and the surrounding areas, except for the fact that the morning tour showed Manly beach and the afternoon tour Bondi, where the lovelies parade their stuff! You were rights on to only need two days in Cairns, especially since it rained a lot when I was there. The barrier reef was not as clear as we had all hoped for because of the rain and the water being a little rough during the entire week. Kurandu was different as well as the rain forest and the Aborigine Cultural Center. Certainly provided a better understanding of their culture, beliefs, and customs, which was helpful.
All of my flights went smoothly in Australia and the US with only one delay in LA coming home which was unbelievable. Even more so was the fact that all of my luggage always arrived with me! Go figure! I cannot thank you enough for all of your assistance in putting together a great vacation package in relatively short notice that truly provided a taste of Australia in all of its beauty and splendor! I could go back in a heartbeat and more likely in the future will need to take in New Zealand as well. For the record, I will recommend your service to anyone interested in a trip down under in the future as your service, responsiveness, and suggestions all worked out for me in providing the dream trip that I envisioned.
Many thanks again and please feel free to share this with anyone in your office if you need to show that you are great at what you do and that your customers are pleased with your service!!! Thanks again super Mate!
Jody GandyGandy --------------------------------------------------------------------------------
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